Frequently Asked Questions
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First Response Plumbing provides a full range of residential and commercial plumbing services, including general plumbing repairs, water heater services, pipe repair and replacement, fixture installation, drain services, sewer line repair, gas line installation and repair, kitchen and bathroom plumbing, sump pumps, and water treatment systems.
Emergency service calls may include an additional fee depending on the time and nature of the request. We always believe in honest, upfront communication, so you’ll know any costs before we begin work. Our goal is to provide fast, reliable service when you need it most—without surprises.
First Response Plumbing proudly serves the greater Metro East St. Louis area. Our service area includes Alton, Godfrey, Edwardsville, Bethalto, Wood River, Granite City, Collinsville, O’Fallon, Belleville, Jerseyville, Staunton, Belleville, Fairview Heights, Troy and surrounding communities throughout Madison, Macoupin, St. Clair, Jersey, and Monroe Counties in Illinois.
We are a third party company that is hired by you, the customer.
Yes, First Response Plumbing will remove and dispose of old or replaced pipes as part of our service. We make sure your space is left clean and free of debris after the job is completed, so you don’t have to worry about cleanup.
Yes, First Response Plumbing takes pride in leaving every job site clean and orderly. After completing any installation or repair, we remove debris, dispose of old materials, and make sure the area is cleaned up so your home or business is left in great condition.
First Response Plumbing may offer discounts for seniors depending on the service. We’re committed to providing fair, honest pricing and helping our community whenever possible. Please give us a call to learn about any current discounts or specials available.
Yes, we handle water heater repair, installation, and maintenance for both tank and tankless systems. We also service gas lines connected to water heaters and can help determine proper system sizing for your needs.
Yes, we repair clogged and slow drains, including kitchen sinks, bathroom drains, tubs, and showers. We also provide drain installation and repair services.
Yes, we offer gas line installation and repair for appliances, furnaces, water heaters, fireplaces, ovens, and ranges. We also handle gas line extensions, relocations, and code-compliant installations with proper permitting and inspections.
Yes, we provide complete kitchen and bathroom plumbing services, including remodeling, new construction, fixture installation, faucet repair and replacement, garbage disposal services, dishwasher connections, and plumbing rough-ins.
Yes, we offer pipe repair and replacement services, including repiping, fixing burst or frozen pipes, replacing corroded or outdated materials like galvanized, polybutylene, or lead pipes, and resolving water flow and pressure issues.
Yes, we install, repair, and maintain sump pump systems, including floats, switches, and motors to help protect your property from water damage.
Yes, we install and service water treatment systems including water softeners, reverse osmosis systems, whole-house filtration, and carbon filtration systems to improve water quality.
Yes, we offer inspections for permitting, pre-purchase evaluations, and system diagnostics. We also provide camera inspections to assess pipe conditions and locate issues accurately.
Yes, we provide plumbing services for new construction, remodeling, and additions, including rough-ins, system installations, and code-compliant work.
Yes, First Response Plumbing provides dependable plumbing solutions for both residential and commercial properties throughout the Metro East St. Louis area servicing Illinois with fast, honest, and professional service to keep your home or business running smoothly.
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